Factory reset Apple TV

Follow these steps if your Mac® is running the Catalina operating system or a later version.

  1. Disconnect the power and HDMI cables from Apple TV.
  2. Connect your computer to your Apple TV using the Micro USB cable (for Apple TV 3rd generation) or the USB-C cable (for Apple TV 4th generation). You shouldn't use a Lightning® cable to connect your Apple TV.
  3. Open the Finder® on your computer. Select Apple TV in the sidebar, then Restore.
  4. Don't do anything until the reset process is complete.